Season Pass FAQ
ANSWERS TO FREQUENTLY ASKED QUESTIONS (FAQ)
2024/2025 Season Passes
Q. Where is my pass?
Wow! We are stoked so many of you ordered passes this year!
We have been trying to keep up with printing and shipping, but we need your help. If you live close by or are coming to Brian Head for your first turns of the season, please help us out by coming by the ticket office to pick your pass up in person.
Please note: If you skipped the photo upload, or if your photo was rejected (check your email) then your pass has not been printed or shipped and we will need you to stop in for a photo. Thanks for understanding!
[email protected]
Q: Did the prices increase over last year?
No, all pass prices have remained the same from last year.
Q: Why should I buy a season pass if lift tickets will be so low?
A season pass remains the best value for anyone who will ski at least 6 days. Power Pass resorts have not required reservations for passholders, which means you have the freedom to ski whenever you want. Plus, a pass means you don’t have to pick your dates and lock them in early for a low rate. Don’t forget: when you use our no-interest payment plan, your monthly payments may be less than the cost of a single lift ticket.
Q: What is the 4 Day Power Pass?
This product is a low-cost, low-commitment option perfect for those interested in skiing Lee Canyon, Brian Head, Purgatory, Snowbowl, and Spider Mountain up to 4 days or less.
Q: Are you going to offer college discounts?
Great news! The Power Pass, Power Pass Select and 4 Day Power Pass offer special discounted pricing to young adults based on age (starting at age 18), not college credit.
Additionally, our new My Weekday Pass is perfectly tailored to work with a college course scheduled. Just choose how many and which days you want to ski each week and enjoy some of the best pricing we’ve got to offer. So, for example, if you have classes Monday, Wednesday, Friday, then only pay to ski Tuesdays and Thursdays all season long!
Q: Why am I signing a summer activity waiver form when I didn’t select the summer option?
The 2024/2025 Power Pass and Power Pass Select include complimentary unlimited access to Spider Mountain Bike Park through April 30, 2025. Power Pass holders will also receive 2 FREE days of mountain bike uplifts at each park — Purgatory Resort, Pajarito Mountain, Lee Canyon, and Brian Head Resort — for the 2024 summer season when passes are purchased by April 26, 2025!
Q: How can I redeem my buddy tickets?
Your six 30% off tickets included with the Power Pass, 12 Day Power Pass, 4 Day Power Pass or My Weekday pass will be available for online redemption through your passholder portal. For the Power Pass, Power Pass Select, and 4 Day Power Pass, tickets may be redeemed online for Snowbowl, Purgatory, Sipapu, Pajarito, Sandia Peak, Nordic Valley, Brian Head, Willamette Pass and Spider Mountain. For My Weekday passes, tickets may be redeemed online for Purgatory only. Learn more here.
Q: Does my pass include food & beverage discounts?
Picking up your pass
Q. Can I have my pass mailed to me?
Yes! Simply select the “shipping” option at checkout.
Q: When and where can I pick up my pass?
Season Pass mailing date is TBD!
Q: I’d like to talk with someone about my season pass. Who should I contact?
Please email [email protected]
Q: Where can I buy my season pass online?
Q: Will you ship my Power Kids pass?
Sure! Just make sure you select the free shipping option.
Payment Plan
Q. What’s the season pass payment plan?
When you choose the payment plan, there is no interest, and your pass price is divided into equal monthly payments. Equal amounts are automatically charged on the 1st of each month. By December 1st, 2024, your pass is paid in full. Learn more. You can use your pass anytime while you’re still paying for it.
Q: Do I still get the same benefits if I choose the payment plan, rather than paying it all at once?
Yes. Enjoy all the benefits of being a season passholder while you’re paying for your pass.
Q: Is there interest or a finance charge when I choose to pay with the payment plan?
There is no interest when you choose to pay with the new payment plan. Payments that are declined will be charged a $20 administrative fee per incident.
Q: How can I update my credit card on file?
Yes, you can update your credit card information online.
Season Pass Refunds
Q. How do I request the refund using the Refund Option?
Send an email to [email protected] with an image, scan, or attachment that includes the required documentation of meeting one of the listed conditions for a refund.
Q. Is my season pass refundable?
A: Season passes are non-refundable unless the Season Pass Refund Option is selected at the time of purchase.
Definitions & Restrictions
What is the Weekday Power Pass?
New! The Weekday Power Pass offers flexibility and grants weekday access to 10 U.S. Power Pass Mountains. Choose from 1 up to 5 days of weekday skiing and select the days that work best with your schedule (Monday through Friday) for the whole season.
Blackout dates: Saturdays, Sundays, 12/27/24, 12/30/24, 12/31/24.
What is the Brian Head Resort Weekday Pass?
The Brian Head Resort Weekday Pass (formerly the My Weekday Pass) is our most flexible Brian Head Resort pass. Choose from 1 up to 5 days of weekday skiing and select the days that work with your schedule (Monday through Friday) for the whole season.
This is great for students! If you have classes Monday, Wednesday Friday, then choose the 2-day My Weekday Pass, and ski Tuesdays and Thursdays all season!
Blackout dates: Saturdays, Sundays, 12/27/24, 12/30/24, 12/31/24.
I want to get a Power Pass for my 75-year-old neighbor. Can I do that?
Yes! Just select the Super Senior Power Pass — anyone 75 and older can take advantage of this FREE pass.
Power Kids
Q. Is the Power Kids pass really FREE?
Yes! Kids ages 12 and younger at the time of purchase are eligible for a FREE season pass! There are no strings attached, no blackout dates, no purchase required — it’s truly FREE.
Q: My child turns 13 before next winter. Are they eligible?
The Power Kids pass is for kids ages 12 and younger at the time of purchase. As long as your kiddo is 12 when you register for the pass, you’re set.
Q: Do I need to show proof of age?
Yes. You’ll be asked to submit legal paperwork that proves your child’s age (most parents provide a copy of their child’s birth certificate).
Q: Do I need to buy something to get a Power Kids Pass?
Nope! There are no strings attached — this pass is really and truly FREE.
Q: Will you ship my Power Kids pass?
Sure! Just make sure you select the free shipping option when you pick up your pass.
Q: Does this pass come with any benefits, like discounted hot chocolate?
No, this pass provides direct-to-lift access only — skip the ticket window, you’ll have more time for skiing!
Q: My child has a Power Kids pass from the 2023/2024 season. Do we need a new one?
If your ripper is age 12 or younger as of today, and is an existing Power Kid from the 2023/2024 ski season, just click here to register your child again. Hold onto the pass that appears on your child’s lanyard, zipper or helmet: they may be able to re-use it!
Q: Mountain biking! Awesome! What about other summer activities?
Power Kids comes with FREE skiing and FREE mountain biking. Other summer activities like scenic chairlift rides or other cool stuff are not included on the Power Kids pass and must be purchased separately.
Optional Summer Passes
Q. Does my season pass come with summer benefits?
Both Power Pass and 12 Day Power Pass guests get 2 FREE days of uplifts at each: Purgatory, Brian Head, Lee Canyon, and Pajarito bike parks if they purchase their pass by 4/26/2024. Both passes come with unlimited access at Spider Mountain through April 30, 2024. Guests also have the option to add on the Summer Pass or the Mountain Bike Power Pass to their Power Pass.
Active Duty Military Pass
Q. Who qualifies for the Active Duty Military Season Pass?
A person who is currently serving on active duty is in the military full-time (serving on Title 10 orders for 30 days or more). This includes anyone currently serving in the:
- U.S. Army
- U.S. Navy
- U.S. Air Force
- Marine Corps
- Coast Guard
This product does not apply to dependents, veterans or retired personnel. A person in the Reserve or National Guard is not full-time active duty military personnel and is excluded from this discounted product.
Q. I’m not on active duty, but I did serve in the military. Why don’t I get a discount?
We want to honor and show appreciation for those who are currently serving. We recognize and are grateful for the contribution and sacrifice our reservists, retirees, veterans and dependents have made and continue to make. However, we’ve made the decision to limit this offer to active duty at this time.
Q. How do I prove eligibility?
Below is a list of approved forms of military identification:
- Active duty military ID
- Valid active duty orders
- Official letter on letterhead from your commander verifying your service
- LES dated within 90 days
Q. I don’t have any of the approved forms of military identification. How can I get my pass?
All military organizations give its members some kind of official document that we’ll accept, but in the event you are unable to provide us with an acceptable proof of affiliation, we will not be able to verify you and cannot offer you access to the discounted military pass.
Q. Are there blackout dates on the military pass?
Yes. To keep this pass as discounted as possible, we have blacked out peak holiday periods: Blackout dates: 12/27/24-12/31/24, 1/18/25-1/19/25, 2/15/25-2/16/25.
Q. What if I want to ski on a blackout date? Can I get a discounted lift ticket?
You will need to purchase a lift ticket to ski on a blackout date. We do not offer military discounts on lift tickets.
Q. Does the active duty military pass offer any benefits, like discounted tickets to share with friends?
No, the active duty military pass offers direct-to-lift access only — no additional benefits.
Additional Benefits
Q. What benefits come on my season pass?
It depends on which pass you purchase. Pass benefits are summarized on the season passes page. Power Passholders are eligible for winter and summer discounts including deals on food & beverage items, discounted lift tickets, and more!
Q. Does my 35% discount work on summer tickets?
Yes, the six, 35% discounted tickets can be used for winter and summer lift tickets.
